At Pawmergency, we strive to deliver your orders quickly, safely, and efficiently. All orders are processed from our facility located at 2766 Monroe Street, Houston, Texas, United States and shipped via UPS.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During high-demand periods or holidays, processing may take slightly longer.

Shipping Time

Domestic deliveries within the United States usually take 5–10 business days depending on your location. Tracking information will be sent to your registered email once your order ships.

Shipping Methods

We use UPS Standard Shipping to ensure reliable delivery and accurate tracking.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and package weight. Occasionally, we offer free shipping promotions on select items.

Address Accuracy

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses due to incorrect addresses.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at dkbcahhyia@iubridge.com. We will work with UPS to resolve the issue promptly.

International Shipping

Currently, we only ship within the United States.

We value your trust and are committed to ensuring a positive shopping experience from order to delivery.

Updated on 3th, August, 2024